STUDENT GRIEVANCE REDRESSAL COMMITTEE (SGRC)

OBJECTIVES

• Promote respectful student-teacher and peer relationships.
• Ensure fair, confidential grievance resolution.
• Identify dissatisfaction sources and educate responsibilities.
• Encourage open, fearless communication from students.
• Improve academic and administrative systems based on feedback.

PROCEDURES

Students can submit grievances via the Dean's suggestion box or email (deputyprovc@sgtu.ac.in).

• Delays in exam results or scholarship disbursement.
• False/misleading prospectus content.
• Fee refund issues or discriminatory practices.
• Quality education deficiencies or harassment.
• Violation of admission, reservation, or evaluation rules.

REDRESSAL PROCESS

• Complaints are heard by SGRC with proper communication.
• Students may represent themselves or via an authorized person.
• SGRC reports to authorities; unresolved cases go to the Ombudsperson.
• All decisions and actions are documented and shared.

DOCUMENTATION

Records are confidential and accessible only to SGRC members. A grievance register is maintained under the Chairperson's supervision.

CONTACT & FORM

Download the Grievance Form and submit to the SGRC either in the Dean's chamber or via email.